Tuesday, April 20, 2010

Internet cocoons?

David Brooks writes at the New York Times, saying that the Internet is not causing people to segregate into ideologically compatible bubbles.  Riders on the Storm

Sunstein wondered whether the Internet was undermining all this. The new media, he noted, allow you to personalize your newspapers so you only see the stories that already interest you. You can visit only those Web sites that confirm your prejudices. Instead of a public square, we could end up with a collection of information cocoons.

Sunstein was particularly concerned about this because he has done very important work over the years about our cognitive biases. We like hearing evidence that confirms our suppositions. We filter out evidence that challenges them.

Moreover, we have a natural tilt toward polarized views. People are prone to gather in like-minded groups. Once in them, they drive each other to even greater extremes. In his recent book "Going to Extremes," Sunstein shows that liberal judges get more liberal when they are on panels with other liberals. Conservative judges get more conservative.

Sunstein's fear was that the Internet might lead to a more ghettoized, polarized and insular electorate. Those fears were supported by some other studies, and they certainly matched my own experience. Every day I seem to meet people who live in partisan ghettoes, ignorant about the other side.
....
Gentzkow and Shapiro found that the Internet is actually more ideologically integrated than old-fashioned forms of face-to-face association — like meeting people at work, at church or through community groups. You're more likely to overlap with political opponents online than in your own neighborhood.

This study suggests that Internet users are a bunch of ideological Jack Kerouacs. They're not burrowing down into comforting nests. They're cruising far and wide looking for adventure, information, combat and arousal. This does not mean they are not polarized. Looking at a site says nothing about how you process it or the character of attention you bring to it. It could be people spend a lot of time at their home sites and then go off on forays looking for things to hate. But it probably does mean they are not insecure and they are not sheltered.

If this study is correct, the Internet will not produce a cocooned public square, but a free-wheeling multilayered Mad Max public square. The study also suggests that if there is increased polarization (and there is), it's probably not the Internet that's causing it.

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