Sunday, August 14, 2016

The market always wins | Brad R. Torgersen

The market always wins | Brad R. Torgersen


The Ghostbusters reboot failed, not because America hates women, but because America looked at this movie and said, “Two-point-five stars; maybe three at most, if we’re in a good mood.”

The audience doesn’t care about progressive eat-your-ideological-veggies politics. The audience doesn’t care about the demographics of the actors. The audience just wants to have a good time.

Likewise, you cannot command consumers to shun a thing, if that thing has already won them over. Remember Chick-Fil-A? Bunch of Social Justice Zealots (SJZs) commanded us all to “punish” Chick-Fil-A for (insert progressive political reason here) and the response — by Americans — was to give Chick-Fil-A a record week in profits. Any way you slice it, the SJZ plan wholly and utterly backfired. Because Chick-Fil-A chicken is delicious. People have known this for years. It’s why Chick-Fil-A has exploded nationally. Check out any Chick-Fil-A franchise at lunch or dinner, and you will typically see stacks of cars lined up around the lot, sometimes more than once, with a huge crowd at the registers inside. The anti-Chick-Fil-A “punishment” maneuver merely caused those ordinarily packed lines to go out the driveway, down the street, and around the block. Because the consumers said “F*** you, you can’t make us hate good food.” The consumers are still saying it, too.

So, please, let’s pause for a moment; to consider the boots-on-ground reality. Wagging your finger at people is never, ever a winning marketing strategy. Wagging your finger at the crowds is liable to have the crowds showing you a collective finger of their own — and it ‘aint the index finger. Because people like what they like, and they don’t like what they don’t like. De gustibus. You want to freight your product with all kinds of social justice ornamentation? Fine. Just be aware of the fact that you’re putting a stone around that product’s neck. Don’t be shocked when it sinks to the bottom, never to rise. It’s not the audience’s fault. It’s your fault for thinking the audience wanted or needed you to shove your politics up their collective ass.

Again, the crowds just want to have fun. I repeat: they want to have fun. Can you bring the fun? Can you make something that gets spontaneous laughter or applause, without it turning into an imitation of a Politburo session, where grown men collapse because they dare not get caught being the first one to put his hands back into his pockets? Maybe you think the Politburo sessions are an instruction manual, versus a cautionary tale?

Maybe you need to reconsider.

But wait, who am I kidding? Of course you won’t reconsider. SJZs never, ever reconsider. Smug self-righteousness is a hell of a drug. Once a person is hooked, (s)he loses all perspective, and becomes both myopic and deaf. That’s SJZism in a nutshell: myopic, and deaf.

But don’t say nobody warned you. The next time your movie or book — tricked out with all the latest virtue-signalling baubles — tanks. You spent too much time focusing on the wrapping paper, without paying enough attention to what’s inside. It’s the product itself that counts. Just like content of character counts. Remember who said that? I do. It was good advice.

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